/* Abratel Suporte Remoto — tema base (identidade Abratel: marinho + ciano + laranja).
   As cores de cada empresa entram por --brand e --accent, definidas na página. */
:root {
  --bg: #050a1f;
  --bg2: #070e2a;
  --panel: #0d1428;
  --panel2: #111a33;
  --line: #1f2a47;
  --text: #e8eefc;
  --muted: #8f9bbd;
  --brand: #38d4ff;
  --accent: #ff7a1a;
  --ok: #22d3a5;
  --warn: #f5c542;
  --danger: #ff5c5c;
  --radius: 14px;
  --font: 'Manrope', system-ui, -apple-system, 'Segoe UI', sans-serif;
  --head: 'Space Grotesk', 'Manrope', system-ui, sans-serif;
  --mono: 'IBM Plex Mono', ui-monospace, Consolas, monospace;
  color-scheme: dark;
}
* { box-sizing: border-box; }
html, body { margin: 0; }
body {
  background: radial-gradient(1200px 600px at 80% -10%, color-mix(in srgb, var(--brand) 14%, transparent), transparent 60%),
              radial-gradient(900px 500px at -10% 110%, color-mix(in srgb, var(--accent) 10%, transparent), transparent 60%), var(--bg);
  background-attachment: fixed;
  color: var(--text); font: 15px/1.55 var(--font); min-height: 100vh;
  -webkit-font-smoothing: antialiased;
}
a { color: var(--brand); }
h1, h2, h3 { font-family: var(--head); letter-spacing: -0.02em; margin: 0 0 .4em; line-height: 1.15; }
h1 { font-size: clamp(28px, 4.4vw, 46px); }
h2 { font-size: 22px; }
h3 { font-size: 17px; }
p { margin: 0 0 .8em; }
.muted { color: var(--muted); }
.mono { font-family: var(--mono); }
.wrap { max-width: 1120px; margin: 0 auto; padding: 0 20px; }
.hidden { display: none !important; }

/* ---------- topo ---------- */
.top { display: flex; align-items: center; justify-content: space-between; gap: 16px; padding: 18px 0; }
.brand { display: flex; align-items: center; gap: 12px; text-decoration: none; color: var(--text); min-width: 0; }
.brand img { height: 38px; width: auto; max-width: 180px; object-fit: contain; }
.brand .mark { width: 38px; height: 38px; border-radius: 10px; display: grid; place-items: center; font: 700 18px var(--head); background: var(--brand); color: var(--bg); }
.brand b { font-family: var(--head); font-size: 17px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.brand small { display: block; color: var(--muted); font-size: 12px; font-weight: 500; }

/* ---------- botões e campos ---------- */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 8px; border: 1px solid transparent; border-radius: 10px;
  padding: 10px 16px; font: 600 14px var(--font); cursor: pointer; text-decoration: none; transition: transform .08s, filter .15s, background .15s;
  background: var(--panel2); color: var(--text); border-color: var(--line); white-space: nowrap; }
.btn:hover { filter: brightness(1.12); }
.btn:active { transform: translateY(1px); }
.btn:disabled { opacity: .55; cursor: not-allowed; }
.btn-primary { background: var(--brand); color: #04101f; border-color: transparent; }
.btn-accent { background: var(--accent); color: #1a0f05; border-color: transparent; }
.btn-ghost { background: transparent; }
.btn-danger { background: transparent; color: var(--danger); border-color: color-mix(in srgb, var(--danger) 45%, transparent); }
.btn-lg { padding: 14px 22px; font-size: 16px; border-radius: 12px; }
.btn-sm { padding: 6px 10px; font-size: 13px; border-radius: 8px; }
.btn-wa { background: #1fa855; color: #fff; }
label { display: block; font-size: 13px; font-weight: 600; color: var(--muted); margin-bottom: 6px; }
input, select, textarea {
  width: 100%; background: var(--bg2); border: 1px solid var(--line); color: var(--text); border-radius: 10px;
  padding: 11px 12px; font: 15px var(--font); outline: none; transition: border-color .15s, box-shadow .15s;
}
input:focus, select:focus, textarea:focus { border-color: var(--brand); box-shadow: 0 0 0 3px color-mix(in srgb, var(--brand) 22%, transparent); }
textarea { min-height: 96px; resize: vertical; }
input[type=checkbox] { width: auto; accent-color: var(--brand); }
input[type=color] { padding: 2px; height: 42px; }
.field { margin-bottom: 14px; }
.grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 0 14px; }
.grid3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 0 14px; }
.check { display: flex; align-items: center; gap: 8px; font-size: 14px; color: var(--text); font-weight: 500; cursor: pointer; margin: 0; }
.hint { font-size: 12px; color: var(--muted); margin-top: 4px; }

/* ---------- cartões ---------- */
.card { background: color-mix(in srgb, var(--panel) 92%, transparent); border: 1px solid var(--line); border-radius: var(--radius); padding: 22px; }
.card + .card { margin-top: 16px; }
.pill { display: inline-flex; align-items: center; gap: 6px; padding: 3px 10px; border-radius: 999px; font-size: 12px; font-weight: 600; background: var(--panel2); border: 1px solid var(--line); white-space: nowrap; }
.dot { width: 8px; height: 8px; border-radius: 50%; background: var(--muted); flex: none; }
.s-disponivel .dot, .dot.ok { background: var(--ok); box-shadow: 0 0 0 3px color-mix(in srgb, var(--ok) 25%, transparent); }
.s-ocupado .dot { background: var(--warn); }
.s-pausa .dot { background: var(--accent); }
.s-fora .dot, .s-inativo .dot { background: #4b5675; }
.alert { padding: 12px 14px; border-radius: 10px; border: 1px solid; font-size: 14px; margin-bottom: 14px; }
.alert-err { color: #ffc9c9; background: color-mix(in srgb, var(--danger) 12%, transparent); border-color: color-mix(in srgb, var(--danger) 40%, transparent); }
.alert-ok { color: #c8fbe9; background: color-mix(in srgb, var(--ok) 12%, transparent); border-color: color-mix(in srgb, var(--ok) 40%, transparent); }
.alert-info { color: var(--text); background: color-mix(in srgb, var(--brand) 10%, transparent); border-color: color-mix(in srgb, var(--brand) 35%, transparent); }

.avatar { width: 44px; height: 44px; border-radius: 12px; flex: none; display: grid; place-items: center; font: 700 16px var(--head); color: #04101f; }

/* ---------- portal ---------- */
.hero { display: grid; grid-template-columns: 1.15fr .85fr; gap: 28px; align-items: center; padding: 28px 0 36px; }
.hero h1 .hl { color: var(--brand); }
.lead { font-size: 17px; color: #c4cde6; max-width: 560px; }
.steps { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; margin: 22px 0 0; padding: 0; list-style: none; counter-reset: s; }
.steps li { background: var(--panel); border: 1px solid var(--line); border-radius: 12px; padding: 14px; font-size: 14px; counter-increment: s; }
.steps li::before { content: counter(s); display: grid; place-items: center; width: 26px; height: 26px; border-radius: 8px; margin-bottom: 8px; font: 700 14px var(--head); background: color-mix(in srgb, var(--brand) 18%, transparent); color: var(--brand); }
.dl-card h2 { margin-bottom: 4px; }
.dl-main { width: 100%; margin: 14px 0 10px; }
.dl-others { display: flex; flex-wrap: wrap; gap: 8px; }
.section-title { display: flex; align-items: end; justify-content: space-between; gap: 12px; margin: 10px 0 14px; }
.techs { display: grid; grid-template-columns: repeat(auto-fill, minmax(230px, 1fr)); gap: 12px; }
.tech { display: flex; gap: 12px; align-items: center; padding: 14px; border-radius: 12px; border: 1px solid var(--line); background: var(--panel); cursor: pointer; text-align: left; color: var(--text); font: inherit; transition: border-color .15s, background .15s; }
.tech:hover { border-color: color-mix(in srgb, var(--brand) 50%, var(--line)); }
.tech[aria-pressed=true] { border-color: var(--brand); background: color-mix(in srgb, var(--brand) 10%, var(--panel)); box-shadow: 0 0 0 1px var(--brand) inset; }
.tech b { display: block; font-size: 15px; }
.tech small { display: block; color: var(--muted); font-size: 12px; margin-bottom: 4px; }
.tech[data-off=true] { opacity: .6; }
.request { display: grid; grid-template-columns: .9fr 1.1fr; gap: 22px; margin: 26px 0 40px; }
.id-help { display: flex; gap: 14px; align-items: flex-start; }
.id-mock { flex: none; width: 150px; border-radius: 10px; border: 1px solid var(--line); background: var(--bg2); padding: 10px; font-size: 11px; color: var(--muted); }
.id-mock .big { font: 600 15px var(--mono); color: var(--text); letter-spacing: .04em; background: color-mix(in srgb, var(--accent) 22%, transparent); border-radius: 6px; padding: 2px 6px; display: inline-block; margin: 2px 0 8px; }
.foot { border-top: 1px solid var(--line); padding: 22px 0 34px; color: var(--muted); font-size: 13px; display: flex; justify-content: space-between; gap: 16px; flex-wrap: wrap; }
.hp { position: absolute; left: -9999px; width: 1px; height: 1px; overflow: hidden; }

/* ---------- status do chamado ---------- */
.status-box { max-width: 640px; margin: 30px auto 60px; text-align: center; }
.status-icon { width: 76px; height: 76px; border-radius: 50%; margin: 6px auto 16px; display: grid; place-items: center; font-size: 34px; background: color-mix(in srgb, var(--brand) 14%, transparent); border: 1px solid color-mix(in srgb, var(--brand) 40%, transparent); }
.pulse { animation: pulse 1.8s infinite; }
@keyframes pulse { 0% { box-shadow: 0 0 0 0 color-mix(in srgb, var(--brand) 45%, transparent); } 70% { box-shadow: 0 0 0 18px transparent; } 100% { box-shadow: 0 0 0 0 transparent; } }
.timeline { display: flex; justify-content: space-between; margin: 22px 0; position: relative; }
.timeline::before { content: ''; position: absolute; top: 13px; left: 12%; right: 12%; height: 2px; background: var(--line); }
.timeline div { flex: 1; position: relative; font-size: 12px; color: var(--muted); }
.timeline i { display: grid; place-items: center; width: 28px; height: 28px; border-radius: 50%; background: var(--panel2); border: 2px solid var(--line); margin: 0 auto 6px; font-style: normal; font-size: 12px; }
.timeline .on { color: var(--text); }
.timeline .on i { background: var(--brand); border-color: var(--brand); color: #04101f; font-weight: 700; }
.kv { display: grid; grid-template-columns: auto 1fr; gap: 6px 14px; text-align: left; font-size: 14px; margin: 16px 0; }
.kv dt { color: var(--muted); } .kv dd { margin: 0; }

/* ---------- painel ---------- */
.app { display: grid; grid-template-columns: 236px 1fr; min-height: 100vh; }
.side { background: color-mix(in srgb, var(--bg2) 85%, transparent); border-right: 1px solid var(--line); padding: 18px 14px; display: flex; flex-direction: column; gap: 6px; position: sticky; top: 0; height: 100vh; }
.side .brand { padding: 4px 6px 16px; }
.nav button { display: flex; align-items: center; justify-content: space-between; gap: 8px; width: 100%; padding: 10px 12px; border-radius: 10px; border: 0; background: transparent; color: var(--muted); font: 600 14px var(--font); cursor: pointer; text-align: left; }
.nav button:hover { background: var(--panel); color: var(--text); }
.nav button.active { background: color-mix(in srgb, var(--brand) 14%, transparent); color: var(--brand); }
.nav .count { background: var(--accent); color: #1a0f05; border-radius: 999px; font-size: 12px; padding: 0 8px; min-width: 22px; text-align: center; }
.nav-sep { font-size: 11px; text-transform: uppercase; letter-spacing: .08em; color: #5d6890; padding: 14px 12px 4px; }
.side-foot { margin-top: auto; border-top: 1px solid var(--line); padding-top: 12px; font-size: 13px; }
.main { padding: 22px 28px 60px; min-width: 0; }
.main-head { display: flex; align-items: center; justify-content: space-between; gap: 14px; flex-wrap: wrap; margin-bottom: 18px; }
.stats { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 12px; margin-bottom: 18px; }
.stat { background: var(--panel); border: 1px solid var(--line); border-radius: 12px; padding: 14px 16px; }
.stat b { display: block; font: 700 28px var(--head); }
.stat span { color: var(--muted); font-size: 13px; }
.tickets { display: grid; gap: 12px; }
.ticket { background: var(--panel); border: 1px solid var(--line); border-radius: 12px; padding: 16px; display: grid; grid-template-columns: 1fr auto; gap: 10px 16px; }
.ticket.novo { border-color: var(--accent); }
.ticket.mine { border-color: color-mix(in srgb, var(--brand) 60%, var(--line)); }
.ticket h3 { margin: 0; font-size: 16px; }
.ticket .meta { display: flex; flex-wrap: wrap; gap: 6px 14px; font-size: 13px; color: var(--muted); }
.ticket .desc { grid-column: 1 / -1; background: var(--bg2); border-radius: 8px; padding: 10px 12px; font-size: 14px; white-space: pre-wrap; word-break: break-word; }
.ticket .actions { display: flex; flex-wrap: wrap; gap: 8px; justify-content: flex-end; align-items: start; }
.rd-id { font: 600 18px var(--mono); letter-spacing: .05em; color: var(--text); }
table { width: 100%; border-collapse: collapse; font-size: 14px; }
th { text-align: left; font-size: 12px; text-transform: uppercase; letter-spacing: .06em; color: var(--muted); font-weight: 600; padding: 10px; border-bottom: 1px solid var(--line); }
td { padding: 12px 10px; border-bottom: 1px solid color-mix(in srgb, var(--line) 60%, transparent); vertical-align: middle; }
tr:hover td { background: color-mix(in srgb, var(--panel2) 50%, transparent); }
.table-wrap { overflow-x: auto; border: 1px solid var(--line); border-radius: 12px; background: var(--panel); }
.role { font-size: 11px; text-transform: uppercase; letter-spacing: .06em; font-weight: 700; padding: 2px 8px; border-radius: 6px; background: var(--panel2); color: var(--muted); }
.role-admin, .role-superadmin { color: var(--accent); background: color-mix(in srgb, var(--accent) 14%, transparent); }
.role-supervisor { color: var(--warn); background: color-mix(in srgb, var(--warn) 12%, transparent); }
.role-tecnico { color: var(--brand); background: color-mix(in srgb, var(--brand) 12%, transparent); }
.days { display: flex; gap: 6px; flex-wrap: wrap; }
.days label { margin: 0; }
.days input { display: none; }
.days span { display: inline-grid; place-items: center; width: 42px; height: 34px; border-radius: 8px; border: 1px solid var(--line); background: var(--bg2); color: var(--muted); cursor: pointer; font-weight: 600; font-size: 13px; }
.days input:checked + span { background: color-mix(in srgb, var(--brand) 18%, transparent); color: var(--brand); border-color: var(--brand); }

dialog { border: 1px solid var(--line); border-radius: 16px; background: var(--panel); color: var(--text); padding: 0; width: min(640px, calc(100vw - 32px)); max-height: calc(100vh - 40px); }
dialog::backdrop { background: rgba(2, 5, 16, .72); backdrop-filter: blur(3px); }
.dlg-head { display: flex; justify-content: space-between; align-items: center; padding: 18px 22px; border-bottom: 1px solid var(--line); position: sticky; top: 0; background: var(--panel); z-index: 1; }
.dlg-body { padding: 20px 22px; }
.dlg-foot { display: flex; justify-content: flex-end; gap: 10px; padding: 14px 22px; border-top: 1px solid var(--line); position: sticky; bottom: 0; background: var(--panel); }
.x { background: none; border: 0; color: var(--muted); font-size: 22px; cursor: pointer; line-height: 1; }

.login { min-height: 100vh; display: grid; place-items: center; padding: 20px; }
.login .card { width: min(420px, 100%); }
.toast { position: fixed; right: 18px; bottom: 18px; z-index: 50; display: grid; gap: 8px; }
.toast div { background: var(--panel2); border: 1px solid var(--line); border-left: 4px solid var(--brand); padding: 12px 16px; border-radius: 10px; box-shadow: 0 10px 30px rgba(0,0,0,.4); max-width: 360px; font-size: 14px; }
.toast div.err { border-left-color: var(--danger); }
.secret { font: 600 18px var(--mono); background: var(--bg2); border: 1px dashed var(--accent); border-radius: 10px; padding: 12px; text-align: center; letter-spacing: .04em; user-select: all; }
.empty { text-align: center; padding: 40px 20px; color: var(--muted); border: 1px dashed var(--line); border-radius: 12px; }
.tenant-switch { width: 100%; font-size: 13px; padding: 8px 10px; }
.swatch { display: inline-block; width: 14px; height: 14px; border-radius: 4px; vertical-align: middle; border: 1px solid rgba(255,255,255,.2); }
.menu-btn { display: none; }

@media (max-width: 900px) {
  .hero, .request { grid-template-columns: 1fr; }
  .app { grid-template-columns: 1fr; }
  .side { position: fixed; inset: 0 30% 0 0; z-index: 40; transform: translateX(-102%); transition: transform .2s; height: 100vh; max-width: 300px; }
  .side.open { transform: none; box-shadow: 20px 0 60px rgba(0,0,0,.5); }
  .menu-btn { display: inline-flex; }
  .main { padding: 16px 16px 60px; }
}
@media (max-width: 620px) {
  .steps { grid-template-columns: 1fr; }
  .grid2, .grid3 { grid-template-columns: 1fr; }
  .stats { grid-template-columns: 1fr 1fr 1fr; gap: 8px; }
  .stat { padding: 10px; } .stat b { font-size: 22px; }
  .ticket { grid-template-columns: 1fr; }
  .ticket .actions { justify-content: flex-start; }
  .id-help { flex-direction: column; }
  .brand img { height: 30px; }
}